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Monday, April 2, 2007

BPO experience - How would ISB view it?

One of my former colleague at Ivy (Party Gaming) posed me a question, which is:

"Quality work experience is the operative word used by ISB to judge you AND that working in a BPO industry would not cut much ice on ur application. Your comments please!!

My response:
I wouldn't agree at all with that statement. It's not where you've worked and how long you've worked. Management education would benefit all those who have a Business view about everything. In that light BPO is an emerging business with lot of new opportunities to innovate. It has its own advantages and challenges. If one understands them clearly and contributes in an innovative manner not only at the level and department they are working but also to the overall organization based on a sound Business perspective, it would be a great qualification for them to get selected for any good B-school.

Some different type of questions you can ask yourself to check if you are making a difference:

1. If you leave your current job and want to join the same company again, say after 6 months, would they rehire you?
2. Does your boss give you additional responsibilities regularly?
3. Does your team ask you for your perspective?
4. How well do you know about your organization? Do you how one of the support department runs and what could be their challenges?
5. If you can change one thing that would impact your Business in a big way and in a sustained manner, what would it be?
6. If you don't turn up to office one day, would others miss you? What would they miss you for?

These only some questions I keep asking myself to check if I am adding value to my employer.

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